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Sales Support:

Secret/Mystery shopping
Product research and testing
Customer experience and loyalty surveys
Inbound and outbound telemarketing
Win-loss analysis
Business intelligence analysis
Campaign management
Billing analysis

Training Services:

Competitive Awareness
Product Alerts and Battlecards
Sales Intelligence Gathering
Industry Best Practices
Intelligence/Counterintelligence
Social Media and Networking

Sales Organization Support and Training

Sales organization support and training is provided through analysis and reporting designed to communicate tactical insight from customers and competitors which can lead to improved sales performance. CAG supports sales and marketing organizations by providing in-depth analyses and training materials that directly impact current sales programs.

Our researchers obtain insight from your customers and your competitors’ customers. This results in tactical and strategic recommendations leading to an improved value proposition.

Keeping your salespeople armed with current information ensures that they will always have a competitive edge.